Products / Hospital management software

One system for the whole hospital

Registration, clinical care, pharmacy, billing, finance, staff and quality in a single system designed around NABH standards and the way Indian hospitals are paid: cash, insurance, corporate credit and government schemes.

Modules

Everything a hospital runs on

Each department gets its own screens and its own permissions, and every action is recorded against the person who took it.

Front office and OPD

  • Patient registration with duplicate checks and a permanent UHID
  • Aadhaar and ABHA numbers stored masked, never shown in full
  • Check-in, consultation fee and department tokens, with priority lanes
  • Waiting-room display screen and doctor OPD schedules
  • Pay-first laboratory and scan orders at the billing counter, with emergency exemption

Admissions, wards and nursing

  • Admission rules by payer type: documents, minimum deposit, emergency admission
  • Ward, room and bed management, including whole-room holds
  • Early-warning scores (NEWS2, PEWS, MEOWS) and risk scores (Morse, Braden, pain, MUST)
  • Vitals schedules and a nursing task list for each shift
  • Virtual ward for patients monitored at home after discharge

Clinical services

  • Laboratory and imaging orders with sample and result queues
  • Final diagnosis coded in ICD-10 before discharge
  • Clinical documents and consent forms in English and Hindi
  • Consent signed on a tablet or scanned from paper

Pharmacy and inventory

  • Stock, batches and expiry for the pharmacy and stores
  • Returns approved by a second person, with a never-returnable list
  • Drug substitution only with the doctor's approval

Billing, insurance and claims

  • Rate lists for each payer, including room class, devices and oxygen
  • Packages, concessions and discounts within an approval matrix
  • Insurance pre-authorisation and claims, including secondary payers
  • Corporate credit with monthly invoicing, and PM-JAY and other schemes

Finance

  • General ledger with two-person approval of posting rules
  • Departments as cost centres, with a cost-centre report
  • Export of vouchers and masters to Tally Prime

Staff and hospital operations

  • Staff records owned by HR, with logins issued and revoked by the administrator
  • Biomedical equipment and facility asset registers
  • Real-time location tracking of tagged equipment
  • Alerts for critical results, with acknowledgement and escalation

Quality and management

  • NABH quality indicators against targets, shown red, amber or green
  • Device-associated infection rates and 72-hour return visits
  • Policy acknowledgement by staff
  • Management dashboards for the Medical Superintendent
Security and access

Patient data protected by design

Built by a team that also tests systems for a living, so the controls an auditor looks for are already there.

Passkey sign-in

Staff can sign in with a fingerprint or face on their own device in place of a password that can be guessed or shared.

Roles that match your hospital

Over twenty standard staff roles, custom roles of your own, and access limited to a department or ward where needed.

Two-person approval

Sensitive changes such as access rights, discounts and pharmacy returns need a second person to approve them.

Break-glass access

In an emergency a clinician can open a record outside their normal scope, and the access is flagged for review.

Complete audit trail

Every change to a patient record or a bill is recorded with who made it and when, and every break-glass access is logged.

Downtime procedure

A register for system outages, back-entry of paper records with the time they actually happened, and reconciliation afterwards.

Integrations

Connects to the systems around it

  • HL7 for laboratory and device messages
  • FHIR for health records
  • DICOM for imaging
  • Single sign-on (OpenID Connect)
  • Barcode and label printers
  • Tally Prime
  • WHO ICD-10 and PM-JAY package lists

Integration with the Ayushman Bharat Digital Mission (ABDM) and the National Health Claims Exchange (NHCX) is in development.

See it with your own workflows

We will show the system using your departments, your tariff and your payers, and answer every question about setup, training and support.